Statewide Shelter-in-Place Mandate
Governor Newsom has issued a stay at home order for all of California until further notice. This means residents are to stay home except for essential needs. Grocery stores, gas stations, laundromats, banks, and pharmacies may still remain open but should only be visited if absolutely necessary. You're also free to exercise outside keeping at least 6ft apart from other people. Learn more here
The City of San José has enacted a temporary eviction moratorium in effect through April 17th in response to the COVID-19 pandemic. The moratorium stops residential evictions for nonpayment of rent due to impacts of the COVID-19 outbreak and is intended to increase housing stability and minimize homelessness for people facing sudden, unexpected financial hardship. To learn more, call 408-975-4480 or visit sanjoseca.gov/evictionmoratorium
Financial Assistance for Low-Income Households
The Santa Clara County Homelessness Prevention System is offering financial assistance to low-income residents who have lost income and are unable to pay rent as a result of COVID-related impacts. To qualify, you must be a resident of Santa Clara County, your household income must be less than 80% of the average median income (AMI), and you must have a documented loss of income related to COVID-19. For more information and to apply, visit sacredheartcs.org/covid19
or call 408-780-9134.
Call or Text County Public Health Department - Now Available 24/7
Santa Clara County residents can now call or text 2-1-1 for information on COVID-19. Phone and text services are available 24 hours a day, 7 days a week, with phone interpretation available in 150 languages. Text services are available in English and Spanish and can be initiated by texting the message "coronavirus" to 211211. You can also get more information about services across the county here
State and Federal Benefits during COVID-19
Have you or someone you know lost income due to reduced hours related to COVID-19? You may be eligible for a range of benefits including paid sick leave, paid family leave, unemployment insurance, and state disability insurance. Call 1-866-870-7725 for more information or visit sccfairworkplace.org
Comcast Expands Access to Internet
Comcast is offering free 60 days of their internet essentials package for low-income families. To sign up, call 1-855-846-8376 for English and 1-855-765-6995 for Spanish customer support or visit internetessentials.com
. New customers will be sent a free self-install kit. There will be no term contract, credit check, or shipping fee.
VTA Not Collecting Fares
VTA will operate bus, light rail and paratransit services for essential travel and will not be collecting fares at this time. Rapid 500 service is also being suspended in addition to the school trippers. Learn more at vta.org
Times of emergency are unfortunately also an opportune time for scammers. Stay vigilant and be extra careful about sharing your personal information with strangers. Be wary of emails (or phone calls!) requesting account information or to verify an account, as most businesses would never call you or email you directly to ask for your security credentials. Learn more
and call (800) 962-1125 if you've been a victim of a scam during COVID-19.
Libraries Closed but Online Library Open 24/7
All City library branches are currently closed but there are plenty of free online resources available for free through sjpl.org
Reach a Crisis Counselor
Silicon Valley Strong -- Our Community's Response to COVID-19
is a hub for people to offer a caring hand to those in need and for vulnerable neighbors to find critical resources. This movement connects the County, cities, schools, nonprofits, private partners, churches, and community organizations—ensuring no one gets left behind. For more information or to volunteer go to siliconvalleystrong.org
or call 2-1-1